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Inserting a Capsule and Placing Your Cup

Last updated on May 03, 2026

Insert a capsule

Inserting a Capsule and Placing Your Cup

  1. Make sure the machine is on and the buttons are steady blue.
  2. Slide the top cover backward to open the capsule chamber.
  3. Drop a Pascucci natural-fiber capsule into the chamber.
  4. Slide the cover fully forward to close it. The capsule must be pierced and locked in place.

Position your cup

  • Espresso cup: keep the cup lift in place — it raises the cup closer to the spout to reduce splashing.
  • Mug or larger cup: remove the cup lift to lower the drip-tray level so the cup fits underneath.

Always close the sliding cover all the way. If it's not fully closed the machine will not dispense — this is also the most common cause of "no coffee" problems.